About Us
The UCA Bookstore is located on the first floor of the Student Center. We focus on providing textbooks and school supplies for all your class needs as well as apparel, spirit wear, gift items, and various fiction and nonfiction book titles. To find out more about the bookstore, feel free to call us at 501-450-3414 or email us at ucabookstore@gmail.com
At The UCA Bookstore, we are committed to excellence. We define excellence by our commitment to customer service. We understand that college is an expense that can become a burden to both students and their families. We feel that by keeping the cost low on textbooks, more students will be able to better afford a continued education. We have a friendly, knowledgeable staff that would love to help you in any way possible. Whether it's getting the textbooks you need or helping you find a new UCA shirt, we are here to serve you.
Go Bears!
Proceeds support university facilities, operations, and programs.
You'll find everything you need online at theUCAbookstore.com
Contact Information
The UCA Bookstore
201 Donaghey Ave.
Conway, AR 72035
Phone: (501) 450-3414
Email: ucabookstore@gmail.com
Regular Bookstore Hours
Monday through Friday 8:00 AM-5:00 PM
Arkansas Sales Tax - Add 9.125% to your order.
Payments Accepted
We accept Visa, MasterCard, Discover, and American Express in-store AND online! We also accept cash, check, and Bearbucks in-store. At the beginning of each term we accept financial aid up to $800 both in-store and online!
Shipping Rates and Information
Store Pickup: All items are available for in-store pickup at no additional cost.
Standard Shipping: Standard shipping is $9.99 per order. Packages are shipped via FedEx with an expected delivery time of 2-9 business days. Shipping to Alaska and Hawaii, as well as international shipping, will have different rates.
Expedited Shipping: Expedited shipping is $19.99 per order. Packages are shipped via FedEx with an expected delivery time of 2-3 business days. Shipping to Alaska and Hawaii, as well as international shipping, will have different rates.
Additional Shipping: Additional shipping methods, including overnight, next day, and Saturday delivery, are available by contacting us in-store or by phone.
Gift Shipments/Shipping to Another Address: To send a gift, or to send an order to another address, complete the "Shipping Information" section during checkout. To add a personalized gift message, please call the store at (501) 450-3414.
Ordering Online
We understand going to an actual bookstore isn't for everyone. Avoid the crowds: order online! You can simply place your order online and we will ship it to you. Or, if you want to save money on shipping, place your order and select in-store pickup to grab it from us -- with no extra charge! If you order used books, we will do our best to fill your order. Please note, however, that unavailable used books will automatically substitute to new copies. The best way to avoid paying any extra is to rent your books. If you decide at the end of the semester to keep the book, you only pay the difference... no hidden fees or charges! Please note, rentals and deferred payments are only for students of the University of Central Arkansas. We order books specifically based on the enrollment at classes at UCA. While we'd love to serve every student, that would mean we wouldn't have enough books for UCA, and it would raise our prices. To avoid that, we only sell to UCA students. Orders to students at other universities will be canceled.
Returns and Exchanges
In-Store Returns
*Customer must have the original receipt to receive a refund.
*Non-textbook items in original, unused condition and unopened packaging in may be refunded or exchanged within ten days with original receipt.
*Textbooks in resalable condition may be refunded with receipt only within 7 calendar days from the start of classes or within 2 days of purchase thereafter, including during the summer term. For mid-semester starts, the return period is 3 calendar days from the start of class. Online students must have their returns post-marked by the final day of the return policy. *Textbooks purchased during the last week of classes are ineligible for refunds, but may be sold back under the book buyback policy.
*Open or used computer software and access codes are non-returnable.
*In addition, upon proof of drop/add, The UCA Bookstore will accept textbook returns from students who have dropped a course up to 30 days from the start of classes, or until the end of the official drop/add period, whichever comes first.
*New books in original packaging are returned at full purchase price; used books within add/drop are returned at the full purchase price.
*Rental refunds after the first week of class are at the discretion of the Store Manager. Rental refunds after the refund period are not eligible for textbook buyback. Any “new” condition textbook rental returned with a rental sticker will be charged a 30% restocking fee.
Online Returns
*We are happy to accept your return items purchased online through theucabookstore.com, WITH prior return authorization.
*To obtain return authorization, please call our store at 501-450-3414.
*In order for items to be returned for a full refund, purchases must be returned within 30 days of the original ship date.
*The item must follow all requirements of in store returns, including original receipt of purchase, all tags and original packaging, as well as being in original condition.
*Return shipping is the responsibility of the customer unless it is due to the error of theucabookstore.com. If we are at fault, we will credit the customer’s return shipping cost, not to exceed our Standard Shipping rate.
theucabookstore.com
Product colors and pattern sizes may vary. The colors of products on our web site you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. Our website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice (including after you have submitted your order). We also reserve the right to limit quantities (including after you have submitted your order).